Kaybase has the following market research offerings:

Customer satisfaction assessment through C-Metric
Identifying internal barriers to service quality improvement through C-Gaps
Employee satisfaction assessment through E-Metric
Brand Action
ImagiCorp
Sales Accelerator to help our clients in their sales process
CI Track to help companies track Moments of Truth in customer interaction
Large scale audits through our exclusive tie-up with the Department of Posts
International assigments through tie-ups with -
    - CINT for online research
    - Issues & Answers for direct research